Our Client a Multi National based in South Dublin is seeking a Business Data Analyst to interview next week and start on the 23rd November.

It is essential that you are an enthusiastic team player with excellent Excel and commercial experience.

Duties will include:

Extensive management reporting in the form of daily/weekly/monthly management reports. Continuously performing statistical analysis of such business data
Design and create data reports and reporting tools which assist the business in their decision making i.e. manpower planning, productivity, volumes and centre performance.
To streamline current reports through automation where possible
Analyze data to identify patterns and correlations among various data points
Mapping and tracing data from system to system in order to solve a given business or system problem
Represent the department in meetings and serve as customer advocate when appropriate
Constantly improve reporting mechanisms where possible through researching best practices and leading improvement efforts/projects, automation, etc.
Ensuring work practices / processes are SOX compliant where appropriate
Assist Extended Management Team with reporting queries and provide them with relevant data as necessary
Automation of data from reports through Excel and Access
Analyze workforce issues to predict hiring needs and product lines (using a workforce management tool)
Headcount and Budgeting (Resource planning)
Experience/Skills ;

Have worked in a contact centre / order management environment
Advanced Excel - Creation of Macros and Pivot tables (essential)
Available to start immediately
Team player
Flexible and motivated
Please send through your CV via the link for consideration and your availability for interview.
Or call Charlotte on 01 645 5213 for further information .